Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. These include the right to:
- Access to a copy of the information comprised in their personal data.
- Object to processing that is likely to cause or is causing damage or distress.
- Prevent processing for direct marketing.
- Object to decisions being taken by automated means.
- Have inaccurate personal data rectified, blocked, erased or destroyed in certain circumstances.
- Claim compensation for damages caused by a breach of the Act.
For more on your rights as a service user, please visit the “Data Matters” pages on the Information Commissioner’s Office website.
Information we collect
We are committed to protecting your privacy. This privacy notice tells you what to expect when WD Editorial collects personal information. It applies to information we collect about:
- Visitors to our websites.
- Complainants and other individuals in relation to an enquiry.
- People who use our services.
How we use your information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your device(s).
- To carry out our obligations arising from any contracts entered between you and us.
- To notify you about changes to our service.
If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were previously relevant to you. We do not disclose personal information about individuals to advertisers, or sell your information to any other organisation for marketing purposes.
Visitors to our website
When someone visits WD Editorial’s website, we do not make any attempt to find out their identity. If we do want to collect personally identifiable information through our website, this will be explained clearly before details are requested. We will be transparent when we do collect personal information and will explain what how we intend to use it.
When you email us
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and compliance. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
When you make a complaint
When we receive a complaint, we make a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide. This information will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.
When you submit an enquiry
Where enquiries are submitted to us, we use the information supplied to process the enquiry. When consent is given, we will continue to contact the enquirer with information on services that we provide.
We may retain personal information, in the form of names and email addresses, for direct marketing communications. Individuals can opt out of these communications at any time by replying to any email communication and asking to be removed from any list of contacts.
We will not share any personal data received through enquiries with third parties.
Disclosure of personal information
In almost all circumstances, we will not disclose personal data without consent. However, when we investigate a complaint, for example, we may need to share personal information with the organisation or individual concerned, as well as with other relevant bodies.
There are also circumstances where we can pass on personal data without consent – for example, to prevent and detect crime, and to produce anonymised statistics.
Access to personal information
WD Editorial tries to be as open and forthcoming as it can be in terms of giving people access to their personal information. Individuals can find out if we hold their personal information by making a ‘subject access request’ under the General Data Protection Regulation. If we do hold information about you, we will:
- Give you a description of it.
- Let you know why we are holding it.
- Tell you who it could be disclosed to.
- Let you have a copy of the information in an intelligible form.
To make a subject access request to WD Editorial for any personal information we may hold, please email us at firstname.lastname@example.org. If we do hold information about you, you can also contact us to clarify and correct any mistakes.
If you agree, we will try to deal with your request informally – for instance, by providing you with the specific information you need over the telephone.
As an individual, if you have issues accessing your personal information with any organisation, you have the right to lodge a complaint with the ICO.
Your rights as a data subject
Right to Rectification: the right to request us to rectify inaccurate personal data.
Right to Object: the right to object to processing based on either public interests or legitimate interests. Processing must stop, unless we demonstrate compelling grounds for continuing the processing or that the processing is necessary in connection with our legal rights.
Right to Object to Direct Marketing: the right to object to the processing of personal data for direct marketing at any time. This includes any profiling of data that is related to direct marketing.
Right to be Forgotten: the right to have us erase personal data without undue delay. Contingent on the occurrence of one of the following: the data is no longer necessary; you withdraw your consent (where consent is our legal basis for processing); we have no overriding grounds for continuing processing against the objectification; processing was unlawful; erasure is necessary in accordance with the law.
Right to Restrict Processing: the right to have us restrict processing if: the accuracy of the data is contested; processing is unlawful; we no longer need the data for its original purpose, but need it for legal purposes; erasure is pending.
Right of Data Portability: The right to receive a copy of your data in a commonly used machine-readable format for transfer to another controller. This will either be in .xls or .csv format.
WD Editorial neither makes a decision solely by automated means without any human involvement, nor engages in automated processing of personal data to evaluate certain things about an individual. Hence your right related to automated decision-making including profiling does not apply with us.
Any formal subject access request should be made in writing to email@example.com. This will be provided free of charge. However, we may charge a reasonable fee for repetitive, unfounded or excessive requests, or additional copies.
Retention and deletion of information
WD Editorial retains your information while you or your company remains an active client, unless you ask us to delete your information. If you stop being an active client, we will retain your information unless you request that your details be deleted. However, we will only contact you if we believe the information we intend to send to you could be of ‘legitimate interest’ to you or your company.
Subject to applicable law, WD Editorial may retain information after account deletion: if there is an unresolved issue relating to your account, such as an outstanding invoice on your account; if necessary for its legitimate business interests, such as fraud prevention; if we are required to by applicable law; and/or in aggregated and/or anonymised form.
Complaints or queries
WD Editorial tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail on all aspects of collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to firstname.lastname@example.org.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 20/02/2023.
How to contact us